Contributors: Marian Kennedy,
Tonyia Stewart, and Maria Torres
In higher education, many people go out of their way to help students as
you push past barriers, obtain new skills, and strive towards your goals. After
graduation, we hope that you will find this mentoring replicated by more senior colleagues who help
you progress at your new institution. While those
providing the help do not expect a ‘thank you’, a gesture of thanks for the person’s
time, insight or expertise can help you solidify a relationship. One of the best ways to show gratitude is by
writing them a thank you note. These notes can be relatively short (4-5
sentences) and therefore relatively quick to write if you have the tools on
hand.
If you have not expressed
gratitude by writing a note previously, here are some quick steps:
- Begin the note by addressing the person you are thanking.
If you are on a first name basis, go ahead and address them by their first
name. However, if you do not know them well, it might be better to use a
professional salutation like “Dr.” or “Prof.”
- Next, remind that person of how you met and who you are
if you are not well acquainted. For example, if you had a guest lecturer
come to your class and you walked away with new insight for your research
or career path, you would start the note by letting the person know what
university you are from and jog their memory by mentioning the guest
lecture for a given course. Guest
lecturers are typically not paid for their time and are instead motivated
to to help give current college students a better view of the field. They are giving up time that could be
allocated to the pressing items on their to do list to drive to the
college campus and give a talk.
- Follow that sentence with an expression of your
gratitude and appreciation for the person's actions or gift. Be specific
about what you are thanking them for and how it has made a positive impact
on your life.
- Then share a personal detail or anecdote that
demonstrates the impact the person's actions or gift have had on you. This
helps to personalize the note and shows that you are truly grateful.
- Finally, close with a final thank you sentence and
closing such as "Sincerely,".
The closing you select will depend on the situation. I have used a range of these from ‘Thank
you again’, ‘Best wishes’ and “Respectfully”. Sometimes I forgo the closing altogether
and just use my first name alone.
- Always close with your first name and below that
include your full name and a contact method (such as your university email
address).
One of the questions that we get asked
a lot is who to write a thank you note to.
This should be anyone who has provided you their time, expertise or
guidance. Here are some examples:
- The student service coordinator who was
helping you track down items for your graduate school application.
-
A faculty member who reviews your
resume before a career fair.
- The HR recruiter who talked with you at
a career fair and helped you understand the varieties of positions they had and
how to navigate a corporate application site.
-
A peer who listened to your practice
talk and gave you helpful feedback.
In your professional
career, I am going to suggest that you use handwritten thank you
notes rather than email when possible. Since most people use email, this will
be a way to have your note stand out to the recipient. Reflecting on her own
experience, Tonya noted that “When
someone takes the time to handwrite a message to me, I see the writer walked
away () with a nugget of inspiration that positively impacted their life. When
I receive these handwritten notes, it encourages and helps me to feel that what
I do is vital to others.”
Once done writing the
note, you have a few options for delivery.
You can either mail the note or, if you are in the same geographic area,
drop it by their office. If you do not
know the person’s address, it can often be found in their email signature line
or on the institutional website. If the
address was not found in either of those locations, go ahead and just ask your
recipient for their physical address through email. You can simply mention that you wanted to
mail a short note.
Prof. Randy Pausch highlighted
the “magic” of physical notes in his book The Last Lecture (Chapter 41).
During his time as a professor
of computer science, he noted that the rarity of handwritten thank you notes
makes them more valuable to the recipient. I (Dr., Kennedy) read this book as I entered my first
faculty position and 15 years later, his words ring truer than ever. I rarely
see a handwritten note and because they are so rare, I remember them much
longer. In a blog post by Samantha Kollasch, she noted that
people tend to also save those notes by tucking them in desk drawer or posting
them on an office wall. I have mine safely stored in a file drawer that I
revisit when confronted with professional disappointment (such as less than
stellar article reviews).
To decrease the
barrier to writing thank you notes, it is best to just keep a package of notes on
hand that work for a variety of occasions. I keep a set in my work desk drawer
so that I can write one quickly. I must admit that I do not write them as often
as I should. However, when I make time for this practice, I notice that I feel
more grateful for my academic colleagues and less focused on the smaller
barrier that pop up daily.
About the co-contributor(s): Tonyia Stewart is the director
of both “Graduate Recruitment & Inclusion” and “Postdoctoral Affairs” within the Clemson University College
of Engineering, Computing and Applied Science. Maria Torres is the Assistant Director for
Cooperative Education at Clemson University. Both have extensive experience
guiding students into successful graduate programs and making meaningful
connections.
Acknowledgements: This blog post was edited by
Kate Epstein of EpsteinWords. She specializes in editing and coaching for
academics, and she can be reached at kate@epsteinwords.com.